Here are some of our most commonly asked questions, followed by the answers to them! Maybe this will give you a little understanding of the way we currently receive and fulfill orders. If not, please, please reach out to us!
Q) Do you deliver? Where do you deliver?
A) Salads On Demand offers PICK UP ONLY from 2137 NW Broad Street in Murfreesboro, TN, 37129. However, delivery options are available using the independent contractors of GrubHub, Door Dash, and Uber Eats platforms.
Q) I have allergies. Can you make sure I don't have ______ on my salad?
A) While Salads On Demand takes every precaution possible to ensure you have what you desire; we urge you to know all of our salads/dressings may contain, do contain, or come in contact with assorted nuts, dairy, AND other possible allergens. Please handle and consume mindful of this knowledge and at your own risks OR refrain from consumption/handling. We ASSURE YOU, THERE IS CROSS CONTACT!
Q) Do you have any gluten-free, vegan/vegetarian dressings?
A) Salads On Demand does not guarantee, or express, any of our products to meet any specific dietary guidelines.
Q) How/When do I order?
A) Due to the state of society today, Salads On Demand orders are placed online, on this website, selecting the tab which says, "Order Now". We invite you to order and PICK UP Monday - Friday from 10:00 a.m. - 6:00 p.m. from 2137 NW Broad Street, Murfreesboro, TN.
Q) What comes on a custom salad?
Q) How do I order multiple salads?
A) TO ENSURE EACH PERSON HAS A REAL GOOD SALAD, we do ask you to craft each custom salad in its entirety (the foundation, the fillings, the meats, the toppers, and any homemade, flavorful dressings) before adding another salad and fully crafting it.
Q) I forgot to put something on my salad! I never got my salad. Can I get a refund?
A) There are NO REFUNDS and NO REMAKES due to you not adding, or accidentally adding a particular item(s), or dressing(s) to your order or due to you arriving so late to pick up your order or due to you not receiving. You are welcome to submit and purchase another order.
Q) My order was missing something(s). My order was not as fresh when I picked it up. Will you remake it? Can I get a refund?
A) In the event of items missing, please review your order confirmation to ensure the correct AND complete desired items are listed. If anything is missing, please promptly notify us.
In the event of delayed arrival to pick up your order, WE WILL NOT REMAKE IT. WE WILL NOT REFUND THE PURCHASE AND WE WILL NOT ISSUE ANY CREDIT FOR FUTURE PURCHASE.
Q) Can I just cash app you? What's your cash tag?
A) Salads On Demand conveniently offers payment via the "Order Now" tab, or if an invoice has been submitted to you, payment is payable via invoice link and does not have a cash app account/cash tag. Please utilize the "Order Now" tab or the payment link that is emailed to you via invoice to your email address to process your payment.
Q) I have followed the steps for contact and have not received a response.
A) Salads On Demand personnel responds to calls and messages within our Monday - Friday 10:00 a.m.- 6:00 p.m. business hours, and just before beginning or leaving for the day. Any calls, messages, requests, etc. received after this time will receive a response upon resuming business.
Q) Can I order on the weekend for Monday delivery? I ordered over the weekend. I input my order/request over the weekend.
A) NO! Orders are taken and picked up during our Monday - Friday business hours of 10 a.m. - 6 p.m. from 2137 NW Broad Street, Murfreesboro, TN. And to better serve you, the delivery platforms of GrubHub, Door Dash, and Uber Eats will serve you your REAL GOOD SALAD and homemade dressing(s).
Q) What costs extra?
A) When a custom salad is ordered from Salads On Demand, any extra item, item "on the side", and each extra dressing is an additional cost PER ITEM ON THE SIDE, PER ITEM EXTRA. If you do not pay for an item to be "on the side", or extra, you will not receive it "on the side" or extra. This information is also detailed as you place your order from our tab which says, "Order Now". You are able to see your total costs prior to submitting an order. Remember, to ensure YOUR REAL GOOD SALAD, perfect for you, we do ask you to craft each salad in its entirety before you add another/move to the next.
Q) I commented/messaged you on Facebook/Instagram, "I want a salad./Can I order a salad?" and I didn't get a response or my salad.
A) Thank you for reaching out to us on social media! However, we do not accept orders, requests, or payments via social media. To place an order, please view our "Order Now" tab and select the options of your choosing or utilize one of the delivery platforms of GrubHub, Door Dash, and Uber Eats.
Q) Can I order for someone other than myself?
A) Positively, you can order for others! Just click on our tab that says "Order Now" and input that order!